English language for tour guide in malaysia

Tour guides play an integral part in the tourism industry. They are community individuals with employment opportunities in the tourism industry who join tourism organizations. Tour guides play a crucial role in providing passengers with the assistance they need and in guiding them around a destination. Language is a key component of communication in general and hospitality service in particular, thus it’s crucial to serve them properly. Oral and written communication skills are thought to be crucial components of the hospitality sector [1]. In addition to having to be informed and creative, good tour guides also need to be great communicators [2]. They should also possess skill because they are the most precious resources in the tourism industry. VI Academy’s English language Intensive Course serves exactly that and Intensive English Language course is a principle standard of course which can be fully customized as per students’ needs

They are frequently seen by international tourists as representations of the nation or region. Additionally, because they serve as “intermediaries” between tourists and the “unknown” world, tour guides have responsibilities including identifying the social milieu, setting up transportation, interpreting, handling issues, shielding travelers from hardships, and maintaining a safe atmosphere for visitors.

The truth frequently reveals that despite their bravery in leading, many tour guides speak English poorly. This phenomena is frequently observed in developing nations, such as Indonesia. As a result, it is necessary to undertake a need analysis taking into account the current and target situations.